Delivery & Returns

 

Delivery Policy

Processing Time: All orders are processed within 1–2 business days.

Delivery Time: Delivery typically takes:

1-2 business days in the UK

3-5 days international (Europe)

7-10 days worldwide

Delivery Carrier: We use Royal Mail for a reliable and trackable service.

Delivery Costs

UK: Free (Over £50)

International (Europe): £9.99

Worldwide: £13.99

Order Tracking: Once your order is shipped, you’ll receive a tracking number via email.

 

Returns Policy

Return Window: You may return items within 14 days of receiving your order.

 

Eligibility: Items must be unused, in original packaging.

 

Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or incorrect.

 

Refunds: Once we receive the returned item, a refund will be issued to your original payment method within 5–7 business days.

 

Exchanges: We currently do not offer direct exchanges. Please return the item and place a new order.